Shipping Policy

Free Shipping Threshold
Enjoy complimentary standard shipping on orders over $88 USD. Below this amount, shipping fees apply as follows:

  • North America & Europe: $8 USD (Standard)

  • Asian Regions: $5 USD (Standard)

  • Express Delivery (FedEx/DHL): Starting at $29.99 USD

Notes:
✓ Free shipping applies only to full-priced items (excludes sale/discounted products and free gifts)
✓ Free gifts require a $19.99 USD flat-rate shipping fee (includes processing, shipping & customs charges)

Final shipping costs are calculated based on:
• Product weight
• Destination country
While we optimize for affordability, carrier rates ultimately apply.

Delivery Timeline
Total Delivery Duration = Processing (2-5 business days) + Transit Time
(Excludes customs delays, weekends/holidays, and unforeseen circumstances)

Estimated Delivery:
15-20 business days for most destinations

Critical Reminders:
⚠️ Address changes must be requested within 2 hours of ordering
⚠️ No modifications allowed post-dispatch
📧 Contact: stanley.zhuge@karmafu.com

Order Tracking
Monitor your shipment via:
🔗 TRACK MY ORDER

Tracking Delay Notice
For handcrafted traditional items:

  • Allow 3-5 days for tracking activation after international carrier handover

  • "Pending update" status during this period is normal

Lost Package Resolution
If your order hasn't arrived within 60 days of shipment:
✅ We'll re-ship or issue a full refund
📧 Contact: stanley.zhuge@karmafu.com

For optimal security, we recommend selecting traceable shipping methods.